The Reservation Sales Agent will follow all Winter Park policies and procedures, all applicable laws (federal, state, and local), and all health and sanitation codes. The Reservations Agent shall steer the incoming room bookings in accordance with the hotel’s service objectives and procedures so that occupancy is optimized. PREREQUISITES: Excellent communications skills and extremely organized. As assigned, respond to e-mail request Home › Industry › Leisure & Tourism › Reservation Agent. Share . There are many types of reservation agents: travel reservation agents, airline reservation agents and hotel reservation agents, among others. Highlighted. Although many … Reservation Sales Agent - Winter Season. Computer skills and customer service experience in a fast paced work environment are required. As a Work at Home Reservation Sales Agent, you will respond to a variety of inbound calls from Travel Professionals and consumers. Job description / Role . Reservation and ticket agents are generally required to have at least a high school diploma. 2-3 years previous Reservation Agent experience in a luxury hotel. Dedicated reservation agent with six years’ experience in the field. New York, NY. Knows the selling status, rates, and benefits of all packages plans. Ticket agents sell tickets in terminals or in separate offices. Energetic and friendly Reservation Agent with 9 years career experience in hotel reservations and hospitality services environments. Determine work procedures, prepare work schedules, assign duties and expedite work flow for reservation agents. Use these sections to show such skills as customer service, reservation database navigation, and domestic and international flight bookings. In addition to booking travel, she may also take on a sales role and provide customer service to those who have already made travel plans. Reservations agents need to be friendly, have good communication skills and attend to customers' needs on time. Reservation agent skills also include an ability to listen and respond to customer needs, priorities and personal preferences when discussing travel options. Employment: Full Time Summary You will be responsible to assist with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest, and owner expectations. The test has no eligibility requirements and is administered by The Travel Institute. Employer Description Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. Our CV matching tool scans thousand of job descriptions everyday, which gives us the ability to accurately list the most popular Reservation Agent skills recruiters and hiring managers look for in Leisure & Tourism candidates. Demonstrates first-rate problem solving and communication skills. For example, a travel agent could be trained to work with a reservation system used by several airlines. Soft skills related to both types of jobs are beneficial. Easy Apply. In May of 2008, the annual salary for reservation agents was $31,070. 4,747 Reservation Agent jobs available on Indeed.com. A reservation agent takes reservations for airlines, hotels, restaurants, car rental companies, and more companies. Answer telephone inquiries to book reservations on multiple airlines. Reservation agents assist consumers when booking travel arrangements, such as hotel rooms, airline tickets, rental cars and cruise cabins. Travel Agent - Air Sabre Specialist. Posted 2 days ago. new offer (27/12/2020) job description. RESERVATION AGENT DUTIES AND RESPONSIBILITIES: Processes reservations by mail, telephone, telex, cable, fax or central reservation systems referral. Manage all aspects of reservation department in the absence of reservation manager. If you have excellent communication skills, an extensive knowledge of places, and good research skills, then you can work at home as a reservation agent. I am strong-willed and opportunity grabber who always deliver the best in any work given. 21 open jobs for Reservations sales agent in Roseville. Travel Agent Skills & Competencies . Courteous self-motivated and detail-oriented Hotel Reservations Agent with nearly ten years of experience exercising a high level of commitment to exceptional customer service in hotel settings. Possesses exceptional competencies in sales and service, guest account maintenance, and hotel event coordination. The scope of a reservation agent's job depends, in part, on her employer. SERVICES RESERVATION AGENT: If you enjoy helping people find the right information, services, and care for their pets, then you would be a great fit as a Services Reservation Agent. Agents need to serve the needs of their clients while working with vendors—airlines, resorts, hotels, and more—to secure the best deals for their clients. What are the top 3 traits or skills every Reservations Agent must have to excel? Good customer service, communications and interpersonal skills are a must. Our CV matching tool scans thousand of job descriptions everyday, which gives us the ability to accurately list the most popular Reservation Agent skills recruiters and hiring managers look for in Customer Service candidates. Reservation and Ticket Agent Career Requirements High School. Exceptional communication skills with the ability to work well in fast-paced environments. Add Relevant Skills to Your Resume: You can include relevant skill words in your resume.In the description of your work history or your resume summary, you might also want to use some of these keywords. What is a Reservation Agent? AirPro 1/1/2009 to Current Airline Reservation Agent London. Job Description. Applicants should be able to type and have good communication and problem-solving skills. Being a travel agent is both a sales job and a customer service job. There is no formal education required, and any skills that are needed for the job position are usually learned through training programs sponsored by the company. Familiarity with a variety of CRM systems. Please note, this role is based in Winter Park, CO and employee housing is available. Position your education at the bottom … Share . Licenses, Certifications, and Registrations . Home › Industry › Customer Service › Reservation Agent. As an Epic Mountain Express Reservation Agent, ... Answering phone calls Taking reservations Checking in passengers Requirements A friendly personality Good people skills Handling cash Available to work nights, weekends, and holidays … In the Know Experiences. Reservation & Ticketing Agent. Reservation agents make and confirm travel arrangements for passengers by using computers and manuals to determine timetables, taxes, and other information. Strong customer service and selling abilities to assist in securing high-dollar reservations and maintaining high customer satisfaction expectations. To improve my career and hone my skills further as a travel agent by becoming a part of one of the top and most diverse travel agencies in the country; to provide excellent service to my clients so they can enjoy their vacation with the least possible hassle and worry. Tailor your resume by picking relevant responsibilities from the examples below and then add your accomplishments. This person must be able to juggle a large amount of information at once, and prioritize what needs to get done when. A reservation agent fulfills a very responsible and vital job as he or she is responsible for providing information to customers by use of telephone and other communication media.They may be employed by various agencies involved in reserving travel places for travelers. Crystal Springs Resort is looking for energetic, friendly, well-spoken full-time Reservation Agent’s to book golf tee times, hotel stays, dining reservations and spa appointments via telephone from its central reservations office in Hamburg, NJ. Bi-Lingual a plus. You will utilize your superior customer service skills to build rapport, recommend and book cruises, Land and Sea Journeys, and options. Reservation Agent Job Profile and Description. Knows the type of rooms available as well as their location and layout. imflyinhigh. Be a knowledgeable resource for travel professionals and consumers. ESSENTIAL DUTIES: Answer telephone in a timely fashion, answer questions, make reservations, and manage changes and cancellations to existing reservations in a friendly, professional manner. Strong ability to capture as high-dollar reservations by utilizing selling techniques effectively. The operations agent must have top-notch communication skills for receiving and transmitting information from and to pilots, ground crew, flight schedulers, and fuelers. It’s actually very simple. I have been working as a Reservation Agent for 3 years now. Resolve issues in a timely manner and escalate customers in need of further help. Winter park resort - Fraser. Provide quality customer service on all calls. Marriott experience preferred 18 Reservations Agent Resume Examples & Samples. They use their persuasive skills to talk tour operators or hotel staff into special accommodations for their clients, such as an extra day in Paris. Sometimes they are required to remind the guests of their upcoming reservations or update them on any changes made on their reservations. This way, you can position yourself in the best way to get hired. Search Reservations sales agent jobs in Roseville, CA with company ratings & salaries. Apply to Reservation Agent, Call Center Representative, Customer Service Representative and more! I may be equipped with limited skills as stated below but I am determined to learn new set of skills that can give me the opportunity to be at service in your team. Reservation Agent (Arabic Speaker) Hyatt Dubai, UAE Posted Ref: RP118-740. This piques the interest of hiring managers and persuades them to read the rest of your document. Top Reservation Agent Skills in Leisure & Tourism. Top Reservation Agent Skills in Customer Service. Hotel reservations agents may work at the front desk or the call center. Brings a positive energy to workplace and and functions well in a fast-paced high volume environment. Industry: Travel/Tourism Career: Entry Level Job Location: Dubai Salary: AED 3001-3500 Experience: 1 – 2 Years Job Type: Full Time … A good way to demonstrate competence for high school graduates with limited experience is to take the Travel Agent Proficiency (TAP) test. Guide the recruiter to the conclusion that you are the best candidate for the reservation agent job. Place your work experience next to show readers your achievements and the types of responsibilities you can handle. Reservation/Call Center Agent (Property Based) Full Time Park City, Utah, USA. Energetic and friendly Reservation Agent with 9 years career experience in hotel reservations and hospitality services environments. To be entirely flexible and be able to be rotated within the different sub… To apply for this job vacancy in Hyatt Regency Dubai you must be qualified and you should prepare the required documents, click on the job link for more details. Service Orientation ie actively look for ways to help people. Train and mentor new agents on procedures and customer service protocols. Skills. Can you suggest any tips or insights to develop your Reservations Agent expertise? Processes reservations from the sales office, other hotel departments, and travel agents. Demonstrates first-rate problem solving and communication skills. Possesses exceptional competencies in sales and service guest account maintenance and hotel event coordination. He or she has to provide the information about fare details, tours, … WINTER PARK RESORT OVERVIEW: Who We Are: At just 67 miles away, Winter Park is the closest major mountain destination to Denver. Correct errors in ticket purchases and account information. 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